Our Approach
No Matter Where, First There

Because speed saves lives during the initial hours following a disaster, our Emergency Response Teams deploy fast and begin their lifesaving work immediately, even in the most challenging environments.

Drawing on three decades of experience, our surge capacity includes physicians and nurses trained in emergency medicine together with specialists who provide an array of services ranging from mental health and psychosocial support to technical advice for nutrition,water, sanitation and hygiene—all of it to assist those in need.

And that’s just where we start.

We stay on to help survivors build a better future. We work with the community, hire and train local staff, develop partnerships at all levels and evaluate progress to ensure quality. With a staff of more than 7,800 worldwide – 96% of whom are recruited locally – our teams ensure that the knowledge required to prepare for and respond effectively to an emergency remains anchored in the community and residents can better respond should disaster strike again.