Health Information

Reliable data on the health status of individuals and communities, and on how services are delivered, is essential for planning, operating, monitoring and evaluating health programs in every country. Data is needed on health facility performance, individual health, population health and community health monitoring. Too often, good decision making and reporting are hampered by poor data quality and gaps in health information systems.

In recent years, information technology has offered ways to aggregate health data, including data on services provided, staffing and equipment at health facilities. New information solutions also enable us to better track disease outbreaks, patient records, survey results and population estimates and trends. A rapidly increasing number of countries and organizations are deploying new health information systems, such as District Health Information System 2 (DHIS 2) software. The challenge is to advocate for and help health authorities in poor countries utilize such health information technology and systems.

Our Response

In Jordan, our user-friendly digital tool transforms healthcare delivery in refugee camps. It simplifies data collection, from patient check-in to doctor visits, lab tests and medicine dispensing. The system quickly identifies patients needing urgent care, ensures medicine stocks are monitored to prevent shortages and reduces waste. It also improves referrals between community clinics and advanced-care facilities, ensuring that patients receive complete and coordinated care. In addition, it supports better planning and evaluation of our health programs by providing clear, real-time data on health services and community needs. We enable local health authorities in limited-resource settings to adopt these innovative tools to ensure accurate data for healthier communities.

We have also developed the Pharmaceutical Information Management System (PIMS), an award-winning health and inventory management digital solution that manages the supply-chain lifecycle, from procurement planning to patient-level distribution. By enhancing data accessibility and interoperability with pre-existing systems, PIMS enables faster decision-making among health system stakeholders, improving coordination. It provides critical insights into stock levels, consumption patterns, service efficiencies and distribution gaps, strengthening supply-chain performance and response capacity. It also reduces costs and improves healthcare delivery in resource-limited settings.

PIMS has been deployed in more than 300 locations across 20 countries, covering hundreds of sites in Africa, Latin America and the Middle East that are managed by International Medical Corps, regional and local governments, and other international and local NGOs. By the end of 2026, the number of locations will increase to close to 2,000, thanks to the rapid expansion of PIMS.